Yes, we offer free worldwide shipping on all orders. Delivery times may vary depending on your location, but we always ensure your order arrives safely.

Standard delivery within the UK usually takes 3–7 working days. You will receive tracking information as soon as your order has been dispatched.

If you are not fully satisfied with your purchase, you can return it within 30 days of receiving your order for a full refund or exchange. Items must be unused and in their original packaging.

Absolutely. All our products are carefully selected for safety, durability, and comfort. We prioritise premium quality so your pet gets only the best.

You can reach our customer service team via email at pettivashop@gmail We aim to respond within 24 hours.